Recruiting now for Wellbeing Officers

The School of Sign Language is Recruiting NOW for Wellbeing Officer’s

We offer a bespoke support service to cater for all the client’s needs, which includes devising a ‘Complete Client Care Plan’ that takes in to account what the client needs are to ensure a healthy wellbeing; this often includes tasks, responding to post/correspondence, helping keep finances in order, preparing food, food shopping, social outings, liaising with outside agencies involved in the care and wellbeing of the client, such as residential managers, client neighbours and friends, colleagues, hearing community when out in the community, local authority, occupational therapist, doctors, dentist, hairdresser, social services, service providers such as electricity, leisure centre staff, hospital staff, booking transport are just a few.

The School of Sign Language – Support Network is a specialised service that meets the needs of clients who are Deaf and communicate using BSL, all of our Wellbeing Officers and Communication Support Workers are native BSL users are minimum Level 3 and Level 6 qualified, and with some are RSLI’s (Registered Sign Language Interpreters) or TSLI’s (Trainee Sign Language Interpreters). This is paramount in the care provided to our deaf clients as they have access to the deaf community and their Wellbeing Officers and CSWs have the understanding, empathy and experience of the communication barriers that deaf people face on a daily basis and the frustration inadequate support  they are more often provided, as it is not all about equipment, it is about the wellbeing of the individual.

If you would like to apply for the role of Wellbeing Officer please see the links below; Why Be A Wellbeing Officer, Person Specification, Job Description and Application form, or if you would like further information please email;

Why Be A Wellbeing Officer

Wellbeing Officer – Person Specification

Wellbeing Officer – Job Description

Job Application


Children’s Signed Book Launch Today


Children’s books author Julia Donaldson launches a book today that she created with Deaf children as part of a project in 2012. The book is entitled ‘What The Jackdaw Saw’ and it is about sign language and friendship. There are bright and accessible illustrations (created by Nick Sharratt) which makes the book easy and enjoyable to read.

Julia has hearing loss and is fascinated by sign language.

For more information, visit

Happy reading!

What our Customer are Saying

Here is a small selection of recent feedback from some of our customers.

I just wanted to pass on my sincere gratitude for the outstanding work you and your team have performed at HMP Manchester.

As a parent with a hearing impaired child I am aware of the challenges for both those with impairments and those who support them. Although I have only known your team for a short time I have already seen how supportive, pro-active and determined they are with our employee.

I would be most grateful if you could pass on my gratitude to your staff for their considerable efforts throughout their time atManchester and hope the next 10 years are as productive and successful.

I hope you don’t mind, but I have taken the liberty to nominate you for the National Diversity Award.

Yours faithfully
Governor Jonathan Fisher
Head of Offender Management
H.M.P Manchester


Lydia – “I thought it was fantastic. This should be done in schools across the country to spread awareness she was absolutely wonderful. Thank you.

Shane – “I really enjoyed last week’s session on sign language. I must be honest at the start I was nervous I don’t know why, probably because I have not had much experience with a Deaf individual before but after a while I was okay. I enjoyed taking part in the group activities we did it gave me a little insight into what life is like for a Deaf person. Overall I really enjoyed this lesson, and I am now looking to take a Makaton course.”

Alyson – “I thought the presentation was wonderful. It open my eyes to some of the difficulties deaf people face. I feel a little more confident now in communicating with someone who is deaf. (but not when I went to the bank and a man with hearing aids in, was signing to a lady what looked like ‘sleep with me’. The lady looked very perplexed & I didn’t feel that confident to intervene!

(Students from a recent course)